Article credentials

Original Research

The Effects of Credit Card Knowledge, Social Norms, and Materialism on Young Professional Credit Card Usage: The Mediating Role of Self-Efficacy

Business Fora

ISSN Online: 3028-1334 | Print: 3028-1326

Volume 8 | Issue 1 | 2026 | 193 – 211

Eliza Marie Cesista, CPA, ORCID No. 0009- 0006- 3869- 3430

Master in Business Administration , Polytechnic University of the Philippines , Sta. Mesa, Manila, Philippines

Article History:

Initial submission: 09 December 2025
First decision: 13 December 2025
Revision received: 26 May 2026
Accepted for publication: 03 June 2026
Online release: 09 June 2026

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Abstract

Credit card usage among young professionals has grown rapidly in the Philippines due to digitalization, financial inclusion, and evolving consumer habits. This study examines how credit card knowledge, social norms, and materialism influence credit card usage, with self-efficacy as a mediating factor. A sample of 166 young professionals in Makati City was determined using G*Power. Data were analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM) to test relationships among the variables. Findings revealed that credit card knowledge significantly influenced self-efficacy (β = 0.166, p = 0.022) but did not directly affect credit card usage (β = 0.078, p = 0.221). Social norms negatively impacted self-efficacy (β = -0.425, p = 0.000) yet showed no significant effect on usage (β = -0.085, p = 0.322). Materialism was negatively associated with self-efficacy (β = -0.211, p = 0.042) but did not significantly predict usage (β = -0.027, p = 0.736). Overall, self-efficacy emerged as a crucial mediator, translating knowledge into responsible financial behavior. Future research should explore cultural comparisons and the influence of digital media on financial practices.

Keywords: credit card knowledge, social norms, materialism, self-efficacy, young professionals

Cite this article

APA (7th edition)

Cesista, E. M. (2026). The effects of credit card knowledge, social norms, and materialism on young professional credit card usage: The mediating role of self-efficacy. Business Fora, 8(1), 193–211. https://doi.org/10.62718/vmca.bf-baiij.8.1.SC-1225-006.

Author contributions

The author solely performed all aspects of the study, including conceptualization, methodology, data collection, analysis, interpretation, and manuscript preparation.

Funding

This research received no external funding .

Conflict of interest

The author declares no conflict of interest.

Institutional ethics review statement

Ethical approval was obtained from the Polytechnic University of the Philippines – Open University System, Center for Research and Extension Office, under the Office of the Vice President for Academic Affairs, through the Chief of the Center for Research and Extension Office.

Data availability statement

All data supporting the findings of this study are included within the manuscript and its supplementary materials.

Declaration of generative AI use/assistance

The author affirms that no artificial intelligence (AI) tools or applications were used in the conceptualization, data collection, analysis, interpretation, or writing of this manuscript. All work was conducted and prepared solely by the author.

Acknowledgement

This study would not have been possible without the help and support of the following individuals. The researcher would like to thank them all sincerely. Foremost, to Almighty God for His divine guidance, wisdom, and strength, which made the completion of this thesis possible. To the researcher’s family, friends and colleagues for their continued support and encouragement throughout this academic endeavor. To Dr. Mark Christian Catapang, the researcher’s adviser, for invaluable guidance, encouragement, and expertise that greatly contributed to the success of this study. To the distinguished panel members headed by John Mark S. Distor with Dr. Jerielyn V. Reyes, Dr. Andrea Rose Rimorin and Dr. Glaiza Ortiguero for their critical evaluation, constructive comments, and valuable suggestions that strengthened the quality of this work. Lastly, to all respondents for their cooperation and honest response to all the questions solicited in this paper.

Publisher’s disclaimer

The views expressed in this article are those of the authors and do not necessarily reflect the views of the publisher. The publisher disclaims any responsibility for errors or omissions.

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