Article credentials

Original Research

Employee Work Motivation in Selected Restaurants in Sara, Iloilo: The Roles of Salary, Work Itself, Responsibility, and Management Support

Business Fora: Business and Allied Industries International Journal

ISSN Online: 3028-1334 | Print: 3028-1326

Volume 8 | Issue 1 | 2026 | 47 – 56

April Ann B. De La Gente 1, PhD, ORCID No. 0009- 0004 - 0482 - 5103

Jackie Len P. Bañas 2, PhD, ORCID No. 0000 - 0002- 5873 - 6681

1Professor 1 , College of Business and Accountancy , Central Philippine University , Jaro District , Iloil o, Philippines
2Faculty, College of Hospitality and Tourism Management , Northern Iloilo State University , Sara , Iloilo, Philippines

Article History:

Initial submission: 23 March 2026
First decision: 28 March 2026
Revision received: 02 May 2026
Accepted for publication: 05 May 2026
Online release: 11 May 2026

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Abstract

Employee motivation is a key determinant of organizational performance, particularly in labor – intensive sectors such as the restaurant industry. This descriptive – comparative, cross -sectional survey design examined the level of employee motivation in select ed restaurants in Sara, Iloilo, Philippines, focusing on salary, work itself, responsibility, and management support. Using purposive sampling, 100 employees from ten restaurants were surveyed and classified according to selected demographic variables. Descriptive and inferential statistics, including Mann –Whitney U test and Kruskal –Wallis test, were employed in the analysis. Findings revealed that employees were generally highly motivated across all indicators. Older employees reported significantly higher salary motivation, while Employees with higher educational attainment showed significantly higher motivation across all dimensions, although the strength of motivation varied by factor. No significant differences were found when respondents were grouped according to sex, civil status, and monthly income. The findings suggest that equitable compensation and supportive management may help sustain employee motivation in small restaurant settings similar to those in Sara, Iloilo. It is recommended that restaurant managers strengthen fair compensation systems and implement inclusive motivational strategies that consider employees’ educational backgrounds to further enhance workforce engagement and organizational outcomes.

Keywords: employee motivation, salary, work itself, responsibility, management support, restaurants, Sara, Iloilo, Philippines.

Cite this article

APA (7th edition)

De La Gente, A. A. B., & Bañas, J. L. P. (2026). Employee work motivation in selected restaurants in Sara, Iloilo: The roles of salary, work itself, responsibility, and management support. Business Fora: Business and Allied Industries International Journal, 8(1), 46–55. https://doi.org/10.62718/vmca.bf-baiij.8.1.SC-0326-017.

Author contributions

April Ann B. De La Gente: Conceptualization, Methodology, Statistical analysis, Finalization of the paper, Writing – original draft 
Jackie Len P. Banas : Data curation , Writing – results and recommendations

Funding

This research received no external funding.

Conflict of interest

The authors declare no conflict of interest.

Institutional ethics review statement

This study involved human respondents; however, formal ethical approval was not sought from the authors’ institution. The authors affirm that participation was voluntary, informed consent was obtained, and confidentiality of responses was strictly maintained. No procedures were undertaken that posed risk or harm to the participants.

Data availability statement

All data supporting the findings of this study are included within the manuscript and its supplementary materials.

Declaration of generative AI use/assistance

AI-assisted language editing was performed using ChatGPT; authors reviewed and approved all content.

Acknowledgement

– (Not available).

Publisher’s disclaimer

The views expressed in this article are those of the authors and do not necessarily reflect the views of the publisher. The publisher disclaims any responsibility for errors or omissions.

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