Article credentials

Original Research

The Mediating Role of Digitalization Efforts in Achieving Sustainable Development Goals Through Financial Inclusion of Rural Banks in CALABARZON, Philippines

Business Fora: Business and Allied Industries International Journal

ISSN Online: 3028-1334 | Print: 3028-1326

Volume 6 | Issue 1 | 2025 | 134 – 146

Precious Inah M. Estolano, ORCID No. 0000-0003-1510-4067

Doctor of Business Administration, Polytechnic University of the Philippines – OUS, Sta. Mesa, Manila, Philippines

Article History:

Initial submission: 27 August 2025
First decision: 30 August 2025
Revision received: 05 December 2025
Accepted for publication: 10 December 2025
Online release: 15 December 2025

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Abstract

Financial inclusion is a vital driver of inclusive economic growth and poverty alleviation, especially in rural and underserved communities. In the Philippines, rural banks play a crucial role in providing financial services to these areas. However, many face challenges in digitalizing operations and expanding outreach, limiting their impact on achieving the Sustainable Development Goals (SDGs). This study examines how rural banks’ financial inclusion efforts contribute to SDG achievement and explores digitalization efforts as a mediating factor in this relationship. Employing a descriptive research design, primary data were collected through a validated questionnaire from 60 rural bank respondents in CALABARZON. Quantitative analysis measured constructs of financial inclusion, digitalization efforts, and SDG achievement. Mediation analysis via Partial Least Squares Structural Equation Modeling (PLS-SEM) tested the mediating role of digitalization on the influence of financial inclusion on the achievement of SDGs. Results revealed that digitalization efforts significantly enhance rural banks’ contribution to financial inclusion and SDG achievement by improving service delivery and access to deposit and loan products. However, infrastructural and capacity constraints remain barriers to digital adoption. The study highlights the critical role of rural banks’ digital innovation in advancing inclusive growth, poverty reduction, and sustainable economic development in the Philippines. The findings emphasize the need for supportive policies and regulations to boost rural banks’ digital capabilities. Promoting digital transformation in rural banks can accelerate financial inclusion, supporting the country’s developmental ambitions as outlined in the Philippine Development Plan and SDG framework. Key recommendations include capacity building, infrastructure investment, and effective governance to foster sustainable rural financial services innovation.

Keywords: digitalization efforts, financial inclusion, Sustainable Development Goals (SDGs), rural banks, CALABARZON, Philippines

Cite this article

APA (7th edition)

Estolano, R. G. (2025). Financial literacy and investment behavior among young professionals: Implications for strategic financial planning. Business Fora: Business and Allied Industries International Journal, 6(1), 78–89. https://doi.org/10.62718/vmca.bf-baiij.6.1.SC-1125-010

Author contributions

– (Not applicable).

Funding

This research received no external funding.

Conflict of interest

The author declares no conflict of interest.

Institutional ethics review statement

Ethical approval was obtained from the Polytechnic University of the Philippines Open University Center for Research and Extension Office.

Data availability statement

All data supporting the findings of this study are included within the manuscript and its supplementary materials.

Declaration of generative AI use/assistance

No AI tools were used in the preparation of this manuscript.

Acknowledgement

– (Not available).

Publisher’s disclaimer

The views expressed in this article are those of the authors and do not necessarily reflect the views of the publisher. The publisher disclaims any responsibility for errors or omissions.

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