Academic libraries are an integral part of learning institutions, serving as crucial hubs for meeting the information and research needs of students and faculty. The study aimed to determine the level of satisfaction of users with library resources and services at a lone agricultural state higher education institution (HEI) in Bulacan, Philippines. A survey research design was employed to quantify the responses from education faculty and students, who were selected using a purposive sampling technique. The findings reveal that respondents are generally satisfied with the library’s resources, including the availability of printed materials, accessibility of online resources, provision of ICT equipment, and overall conduciveness of the learning environment. Both faculty and students expressed satisfaction with the quantity and quality of the library’s online and print materials in supporting their respective fields of study. Regarding library services, majority of respondents were satisfied with the institution’s library orientation, instruction, guidelines for borrowing books, service hours, reference support, reader’s advisory, information and referral, current awareness, indexing, and internet access. These services enable college librarians and staff to facilitate effective utilization of the library’s resources, allowing students to engage with books, journals, and other vital educational materials, as well as conduct individual and group studies. The degree to which the college community utilizes the library’s services and resources can serve as an indicator of the library's function and value in supporting the academic and research needs of the institution. Generally, this study provides valuable insights to guide the library in enhancing its offerings and ensuring sustained user satisfaction.

Keywords: academic library resources, higher education institution, academic library services, user satisfaction, Bulacan Agricultural State College