Libraries remain essential in academic institutions, providing students and educators with access to supplementary resources that enhance learning and research. At Northern Iloilo Polytechnic State College (NIPSC), library operations are predominantly manual, leading to inefficiencies in cataloging, borrowing, returning, and reporting across the main and six external campuses. This developmental study aimed to design, develop, and evaluate an ICT-based Library Automation System to improve service efficiency, accuracy, and accessibility. Following the Input–Process–Output (IPO) framework, the system was developed using Python with Tkinter for the desktop interface, React Native for frontend interactions, and Firebase for secure backend data management. Core functionalities include user account management, cataloging and retrieval of books, QR code-based borrowing and returning, borrower and penalty management, and automated report generation. The system was iteratively tested and evaluated using ISO/IEC 25010:2011 software quality standards through a researcher-developed questionnaire administered to librarians, library staff, and a stratified sample of 150 students. Descriptive statistics, including weighted means and frequency counts, were used to analyze evaluators’ perceptions. Results indicated that the system achieved Very Good to Excellent ratings across all quality attributes, demonstrating high functional suitability, usability, reliability, performance efficiency, maintainability, and user satisfaction. The ICT-based library system effectively streamlined operations, reduced manual workload, enhanced data accuracy, and improved service delivery across all campuses. Recommendations include implementing automated notifications, advanced search functions, and continuous system optimization to maintain high performance and adaptability. The study highlights the importance of ICT integration in academic libraries to meet the evolving needs of students and staff.

Keywords: Library Automation System, ICT in Libraries, ISO 25010, Academic Libraries, User Satisfaction, Python, React Native